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Casino News: Interactive Gaming Council, Seal of Approval |
September 18, 2002.
Casino Kingdom And Captain Cooks Join Tough "Seal Of Approval" Program.
(Vancouver, BC) The Interactive Gaming Council (IGC) today announced that two additional online casinos are participating in the Seal of Approval program (SoA), an IGC initiative designed to increase consumer confidence in interactive gambling.
The new participants are Captain Cooks Casino and Casino Kingdom. Captain Cooks and Casino Kingdom are licensed by the Kahnawake Gaming Commission and owned by Integrity Casinos Ltd.
All SoA sites have signed agreements with the IGC requiring that the sites provide fair and honest gambling environments and business practices, implement player protection mechanisms and abide by the results of a formalized dispute resolution process.
The SoA agreement, which is subject to annual review, is the final step in the application process performed by the IGC and designated, independent third-party experts on behalf of the IGC. When a site passes muster, it is allowed to display the Seal of Approval logo on its home page.
"Players should be especially reassured when they gamble at a site that displays the Seal of Approval," said Rick Smith, executive director of the IGC. "While we expect all members of the IGC to follow our Code of Conduct, SoA participants agree to abide by an even higher standard of self-compliance.
"To date there have been no unsatisfied complaints against the original SoA members," said Keith Furlong, deputy director of the IGC and the Compliance Officer who administers the SoA program. "It’s logical that only the best sites, ones with conscientious customer service personnel, would subject themselves to this additional review and to the dispute resolution process."
About the IGC
With more than 70 members, the IGC is the leading trade association for the international interactive gambling industry. Its members operate or supply services to most of the reputable interactive gambling sites on the World Wide Web. To help parents protect their children, IGC members are encouraged to participate in the self-labeling system of the Internet Content Rating Association. The IGC has developed a Code of Conduct for its members, and a program called Helping Hand to assist problem gamblers.
Source: Integrity Casinos Ltd.
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