Gambling News » June 2005 » June 27, 2005.

Casino Player's "Best Of Gaming" Recognizes King Neptunes And Trident Lounge Online Casinos.

trident group (Kahnawake, Canada) - King Neptune's casino and Trident Lounge casino have achieved top positioning in the popular Casino Player magazine "Best of Gaming" edition out this week. These two Trident Entertainment Group casinos are widely acknowledged as being among the most successful online casinos in the industry, took the Best Customer Service Award (King Neptunes) with Trident Lounge the runner up, and 2nd prize in the Best Payouts Award (King Neptune's).

The awards are based on free voting by subscribers to the almost 120,000 circulation Casino Player magazine, a highly respected gambling interest publication based in the United States which enjoys international popularity.

Customer service is available to Trident group casinos and poker room players via a round-the-clock, toll-free telephone, e-mail and Live Chat Support communications system. Trident group spokesman Scott Gaines paid tribute to the customer service staff at the casinos in acknowledging the awards.

"Much time and effort goes into selecting the right staff and then training them in the latest CRM techniques using the best systems available, and being recognized by the readers of such an influential magazine vindicates the investment we have made in training and motivation," he said. "Consistently maintaining high levels of efficiency and responsiveness takes both skill and commitment, and we're proud of our Support and Accounting staff for achieving this key goal."

About Trident Group
Trident Entertainment Group Ltd. ( operates King Neptune's Casino, Trident Lounge Casino, Vegas USA Casino and Trident Poker. All the properties provide Microgaming Software Systems' state of the art software and are licensed by Kahnawake Gaming Commission, operating under the Commission's regulations. Trident Entertainment Group has built a strong reputation for ethical business conduct and is well respected by the gaming industry and players alike. King Neptune's and Trident Lounge Casinos feature the latest Microgaming Viper software and offers both download virtual casino and flash virtual casino builds including progressive jackpot games, almost 100 slots, power pokers, video poker, keno, roulette, baccarat, 10 versions of Blackjack and more. The Trident group provides a high level of round-the-clock, toll-free telephone, e-mail and Live Chat Support to all its casino and poker players. Trident Entertainment Group of casinos have won many awards and accreditations including Gambling Online Magazines Top Casino Group 2003 and 2004. Trident's casinos are also holders of the prestigious eCOGRA seal.

Source: Trident Entertainment Group

Tags: Casino Player, Best Payouts, Awards, Trident Lounge, King Neptunes.

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